How to Talk to a Live Person in DPD Customer Service

If you need to speak to a live customer service representative in DPD customer service you need to dial 0121-275-0500. To speak with a live agent, you need to enter a 14-digits parcel number, or 8-digit calling card number or stay on the line (typical waiting time is about 5-10 minutes).

DPD Customer Service Hours

Live customer service representatives from DPD are available from 8am to 6:30pm Monday-Friday, from 8am to 4pm Saturday, from 9am to 3pm Sunday.

DPD Customer Support Phones

  • DPD Customer Support Phone is 0121-275-0500. Live customer service representatives from DPD are available from 8am to 6:30pm Monday-Friday, from 8am to 4pm Saturday, from 9am to 3pm Sunday.
  • For any stationery orders you need to dial 0845-9505-505 or 0121-336-4900.

DPD Social Networks Customer Service

DPD Live Chat Support

You can start a live chat session with a DPD Support Agent on the DPD Contact page. To speak with a live agent, you need to press the “Chat to Us” or the “Whatsapp Us” button.

DPD support e-mail

  • If you have any queries, complaints or requests relating to any data protection matters send an e-mail to [email protected]

DPD Help Center

DPD Opening Hours

Monday 8am to 6:30pm
Tuesday 8am to 6:30pm
Wednesday 8am to 6:30pm
Thursday 8am to 6:30pm
Friday 8am to 6:30pm
Saturday 8am to 4pm
Sunday 9am to 3pm