If you need to contact a live person in Lenovo customer service you need to dial 1-855-253-6686. To speak with a live agent, you need to press 1 at the first prompt, then press 4 at the second prompt and stay on the line (typical waiting time is about 1-2 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you are calling to check the status of an order or to request a change to an existing order press 1.
- If you are calling to place an order for a Lenovo product press 2.
- If you are calling for technical support on your Lenovo product press 3.
- If you know the extension of the person you are trying to reach press 4.
- To repeat this menu press star key.
Lenovo Customer Service Hours
Lenovo live customer service agents are available from 9am to 9pm EST Monday-Friday.
Lenovo Customer Service Phones
- Lenovo customer service phone number is 1-855-253-6686. Live customer service representatives are available from 9am to 9pm EST Monday-Friday.
- For sales you need to dial 1-855-253-6686.
- For replacement parts sales you need to dial 1-855-253-6686. Live customer service representatives are available from 9am to 6pm EST Monday-Friday.
- For small business you need to dial 1-866-426-0911. Live customer service representatives are available from 9am to 7pm EST Monday-Friday.
Lenovo Social Networks Customer Service
- Lenovo customer service could be contacted via Lenovo Facebook page. Typically customer service representative replies within an hour.
- You can also reach Lenovo support via Lenovo Twitter page
- You can view latest Lenovo videos on Lenovo Youtube page
- You can view latest Lenovo photos on Lenovo Instagram page
Lenovo Live Chat Support
You can start a live chat session with a Lenovo Support Agent on the Lenovo Help page by clicking the “Chat” or “CHAT Available 24/7” button. Chat is available 24 hours a day seven days a week.
Lenovo support e-mail
Lenovo doesn’t offer live support e-mail. Best way to contact Lenovo is to call them at 1-855-253-6686.
Lenovo Help Community Customer Service
You can ask a question about Lenovo on the Lenovo Help Community.