How to Talk to a Live Person in ADCB Customer Service

If you need to speak to a live customer service representative in ADCB customer service you need to dial 600-50-2030. To speak with a live agent, you need to press 2 (for English) and stay on the line (typical waiting time is about 1-2 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To report card lost or stolen, fraudulent transactions or ATM issues press 1.
  • For other banking services press 2.
  • To apply for deferment request due to COVID-19 press 3.
  • For product information and to learn more about our campaigns and promotions press 4.
  • To repeat these menu press the hash key.
  • To end the call press 9.

ADCB Customer Service Hours

Live customer service representatives from ADCB are available 24 hours a day seven days a week.

ADCB Customer Support Phones

  • ADCB Customer Support Phone is 600-50-2030. Live customer service representatives from ADCB are available 24 hours a day seven days a week.
  • For Islamic Banking Contact Center you need to dial 600-56-2626.
  • For Outside UAE Contact Center you need to dial +971-2-6210090.
  • For Consumer Banking, Head Office, HR Department, Operations Division, Wholesale Banking Group you need to dial +971-2-6962222.
  • For Money Market you need to dial +971-2-6940444.
  • For Fixed Income you need to dial +971-2-6973661.
  • For Commercial Banking Contact Centre you need to dial 600-57-6363.
  • For Financial Market Solutions you need to dial +971-4-3504700.

ADCB Social Networks Customer Service

ADCB Live Chat Support

Chat is available in the ADCB Mobile Banking app. If you would like to speak to a live customer service representative you need to click on the floating chat window, then fill in the pre-chat details with the relevant information and get connected. Live customer service representatives are available from 8am to 8pm Monday-Sunday.

ADCB Mailing Addresses

CONSUMER BANKING:
Abu Dhabi Commercial Bank Building,
Shk Zayed street.
P. O. Box: 939, Abu Dhabi
United Arab Emirates

ADCB support e-mail

To contact ADCB via e-mail you need to go to the ADCB Contact page, fill in the form and press the “Submit” red button.

ADCB Help Center

ADCB Opening Hours

You can find more information about ADCB opening hours on the ADCB page by clicking the “Location” icon in the upper right corner of the page.