How to Talk to a Live Person in Belk Customer Service

If you need to speak to a live customer service representative in Belk customer service you need to dial 1-866-235-5443. To speak with a live agent, you need to press 5 (for all other inquiries), then press 0 (to speak with a representative) and stay on the line (typical waiting time is about 2-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To place a new order press 1.
  • To check the status of an existing order or to obtain tracking information press 2.
  • For questions about a return or exchange press 3.
  • For questions about rewards credit card or about gift card press 4.
  • For all other inquiries press 5.

Belk Customer Service Hours

Live customer service representatives from Belk are available from 8:30am to 8:30pm EST Monday-Friday, from 9am to 7pm EST Saturday, from 9am to 6pm EST Sunday.

Belk Customer Support Phones

  • Belk Customer Support Phone is 1-866-235-5443. Live customer service representatives from Belk are available from 8:30am to 8:30pm EST Monday-Friday, from 9am to 7pm EST Saturday, from 9am to 6pm EST Sunday.
  • For Belk Rewards Credit Card Questions you need to dial 1-800-669-6550. Live customer service representatives from Belk are available from 8:30am to 7pm EST Monday-Saturday, Sunday closed.

Belk Social Networks Customer Service

Belk Mailing Addresses

Belk Returns Center
3805 Furman L. Fendley Hwy
Jonesville, SC 29353

Belk Live Chat Support

You can start a live chat session with a Belk Support Agent on the Belk Support page. To speak with a live agent, you need to press the “Chat” icon in the bottom right corner of the page.

Belk support e-mail

To contact Belk via e-mail you need to go to the Belk Customer Service page, press the “Start a Message” button, fill in the form and press the “Send” black button.

Belk Help Center

Belk Opening Hours

You can find more information about Belk opening hours on the Belk Stores Locations Page.