How to Talk to a Live Person in Evergy Customer Service

If you need to speak to a live customer service representative in Evergy customer service you need to dial 1-800-383-1183. To speak with a live agent, you need to say “To speak with someone” and stay on the line (typical waiting time is about 2-10 minutes).

Evergy Customer Service Hours

Live customer service representatives from Evergy are available from 7am to 6pm Monday-Friday, Saturday-Sunday closed.

Evergy Customer Support Phones

  • Evergy Customer Support Phone is 1-800-383-1183 (for Kansas Central) and 1-888-471-5275 (for Kansas Metro, Missouri Metro and Missouri West). Live customer service representatives from Evergy are available from 7am to 6pm Monday-Friday, Saturday-Sunday closed.
  • For Billing questions you need to dial 1-800-544-4857 (in MO). Live customer service representatives are available from 7am to 6pm Monday-Friday, Saturday-Sunday closed.

Evergy Fax Number

Evergy does not have a fax number. Instead you can use 1-800-383-1183 phone number to contact Evergy.

Evergy Social Networks Customer Service

Evergy Support Community

You can get the answers to your questions about Evergy on the Evergy Forum page. Community Support representative are available 24 hours a day seven days a week.

Evergy Live Chat Support

Evergy doesn’t offer live chat support. The best way to contact Evergy is to call them at 1-800-383-1183.

Evergy support e-mail

Evergy doesn’t offer live support via e-mail.

Evergy Help Center

Evergy Opening Hours

Monday 7am to 6pm
Tuesday 7am to 6pm
Wednesday 7am to 6pm
Thursday 7am to 6pm
Friday 7am to 6pm
Saturday closed
Sunday closed

How to Talk to a Live Person in KCP&L Customer Service

If you need to contact a live person in KCP&L customer service you need to dial 1-816-471-5275 or 1-888-471-5275. To speak with a live agent, you need to stay on the line (typical waiting time is about 2-3 minutes).

Alternatively, you can use the following other options available in the customer service phone menu:

  • To report a power problem press 1.
  • For payment options press 2.
  • For billing information press 3.
  • To stop, start, or transfer service or for construction-related request press 4.
  • For Spanish press 5.
  • To repeat these options press 8.

KCP&L Customer Service Hours

KCP&L live customer service agents are available 24 hours a day seven days a week.

KCP&L Phone Customer Service

  • KCP&L customer service phone numbers are 1-816-471-5275 or 1-888-471-5275. Live customer service representatives are available 24 hours a day seven days a week.
  • To Report a Power Outage or a Downed Power Line you need to dial 1-888-544-4852.
  • For Builder and Electrician Inquiries you need to dial 1-816-701-0363.
  • For TDD/TTY Missouri Customers you need to dial 1-800-735-2966.
  • For TDD/TTY Kansas Customers you need to dial 1-800-766-3777.
  • For Special Payment and Billing Issues you need to dial 1-816-471-5275 or 1-888-471-52757.

KCP&L Social Networks Customer Service

KCP&L Live Chat Support

KCP&L doesn’t offer live chat support. Best way to contact KCP&L is to call them at 1-816-471-5275.

KCP&L Mailing Addresses

Kansas & Missouri service areas:
KCP&L
P.O. Box 219330
Kansas City, MO 64121-9330
Greater Missouri Operations service area:
KCP&L
P.O. Box 219703
Kansas City, MO 64121-9703

KCP&L Help Customer Service

You can search more information about KCP&L on the KCP&L Help Page.

KCP&L support e-mail

KCP&L doesn’t offer live support e-mail. Best way to contact KCP&L is to call them at 1-816-471-5275 or 1-888-471-5275.

KCP&L Opening Hours

Open 24 hours a day 7 days a week.