How to Talk to a Live Person in Progressive Customer Service

If you need to talk to a live person in Progressive customer service you need to dial 1-800-776-4737 phone number. To speak with a live agent, you need to press 0.

For your convenience we included the main menu of the Progressive customer service system below:

  • To report an accident or for help with the claim press 1
  • For billing, payments, questions or changes to an existing policy press 2
  • To get a quote or buy a policy press 3
  • For roadside assistance press 4
  • To speak with a Spanish-speaking representative press 6
  • To speak to a representative press 0

Progressive Customer Service Options

Progressive Phone Customer Service

  • Commercial phone number: 1-888-240-9839.
  • General customer service phone number: 1-800-776-4737.
  • Report fraud or identity theft phone number: 1-888-288-0770.

Progressive Social Networks Support

Progressive Customer Service Fax

To contact Progressive customer service via fax please use the following fax number: 1-877-280-5587.

Progressive Customer Service Mailing Addresses

Corporate Headquarters:

The Progressive Corporation

6300 Wilson Mills Rd.

Mayfield Village, Ohio 44143

For Investor Relations mail to:

The Progressive Corporation Investor Relations

6300 Wilson Mills Road

Box W33 Mayfield Village, Ohio 44143