How to Talk to a Live Person in E-ZPass Massachusetts Customer Service

If you need to talk to a live person in E-ZPass Massachusetts customer service you need to call 1-877-627-7745. To speak with a live agent, you need to press 3 at the first prompt, then press 9 at the second and stay on the line (typical waiting time is about 3-7 minutes).

Alternatively you can use the following other options available via E-ZPass Massachusetts customer service phone system:

  • For Pay by Plate press 1.
  • For EZ Pass press 2.
  • For general information press 3.

E-ZPass Massachusetts Customer Service Hours

E-ZPass Massachusetts live customer service agents are available Monday-Friday from 7am to 7pm, Saturday from 9am to 1pm.

E-ZPass Massachusetts Phone Customer Service

  • E-ZPass Massachusetts customer service phone number is 1-877-627-7745. Live customer service representatives are available Monday-Friday from 7am to 7pm, Saturday from 9am to 1pm.
  • For TTY/Hearing impaired you need to dial 1-508-721-7974.

E-ZPass Massachusetts Mailing Addresses

Servicing E-ZPass MA and Pay By Plate MA
27 Midstate Drive, Auburn, MA 01501

E-ZPass Massachusetts Fax Number

(508) 786-5222

E-ZPass Massachusetts Live Chat Support

E-ZPass Massachusetts doesn’t offer live chat support. The best way to contact E-ZPass Maryland is to call them at 1-877-627-7745.

E-ZPass Massachusetts support e-mail

To contact the E-ZPass Massachusetts support send an e-mail to [email protected].

E-ZPass Massachusetts Opening Hours

Monday 7am to 7pm
Tuesday 7am to 7pm
Wednesday 7am to 7pm
Thursday 7am to 7pm
Friday 7am to 7pm
Saturday 9am to 1pm
Sunday Sunday

How to Talk to a Live Person in E-ZPass Customer Service

If you need to talk to a live person in E-ZPass customer service you need to call 1-877-736-6727. To speak with a live agent, you need to stay on the line. This phone number is available Monday – Friday from 8am through 7pm CT.

If you need to access other customer service options below is the main customer service phone menu:

  • If you are an existing E-ZPass customer or would like to open an E-ZPass account press 1.
  • For assistance regarding a violation notice press 2.
  • For assistance regarding a toll by plate invoice press 3.
  • For a financial related question such as updating credit card information or account replenishment information press 4.
  • If you received a letter regarding suspension of your vehicle registration press 5.
  • If you know the extension of the person you are trying to reach press 6.

E-ZPass Customer Service Numbers

E-ZPass New York1-800-333-8655 (1-800-333-TOLL)
E-ZPass New Jersey1-888-AUTO TOLL (1-888-288-6865)
E-ZPass Delaware 1-888-397-2773 (1-888-EZPASSDE)
E-ZPass Maine1-888-682-7277 (1-888-MTA-PASS)
E-ZPass Maryland1-888-321-6824
E-ZPass Massachusetts1-877-627-7745
E-ZPass New Hampshire1-877-643-9727
E-ZPass Ohio1-888-876-7453 (1-88-TURNPIKE)
E-ZPass Pennsylvania1-877-736-6727 (1-877-PENNPASS)
E-ZPass Rhode Island1-877-743-9727 (1-877-RI-EZPASS)

E-ZPass Customer Service Options

E-ZPass Fax number

1-717-565-4311

E-ZPass Customer Service Mailing Addresses

E-ZPass

Pennsylvania Turnpike Commission

E-ZPass Customer Service Center

300 East Park Drive

Harrisburg, PA 17111