How to Talk to a Live Person in Yamaha Customer Service

If you need to speak to a live customer service representative in Yamaha customer service you need to dial 1-714-522-9000. To speak with a live agent, you need to press 9 and stay on the line (typical waiting time is about 2-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For parts press 1.
  • For technical support on a VM Pro Music product press 2.
  • If you do not know your party’s extension number or need to be transferred to a specific department press 9.

Yamaha Customer Service Hours

Live customer service representatives from Yamaha are available from 7am to 5pm PST Monday-Friday, Saturday-Sunday closed.

Yamaha Customer Support Phones

  • Yamaha Customer Support Phone is 1-714-522-9000. Live customer service representatives from Yamaha are available from 7am to 5pm PST Monday-Friday, Saturday-Sunday closed.
  • For Brass, Woodwinds, Strings and Percussion questions you need to dial 1-714-522-9011. Live customer service representatives from Yamaha are available from 8:30am to 5pm PST Monday-Friday, Saturday-Sunday closed.
  • For Digital Pianos, Keyboards, Guitars, Drums, Live Sound and Music Production, Acoustic, Silent and Disklavier Pianos questions you need to dial 1-714-522-9000. Live customer service representatives from Yamaha are available from 7am to 5pm PT Monday-Friday, Saturday-Sunday closed.
  • For Audio and Visual questions you need to dial 1-714-522-9105. Live customer service representatives from Yamaha are available from 7am to 5pm PST Monday-Friday, Saturday-Sunday closed.
  • For Steinberg you need to dial 1-844-358-4022. Live customer service representatives from Yamaha are available from 9am to 8pm PST Monday-Friday, Saturday-Sunday closed.
  • For Yamaha MusicSoft (DisklavierTV, PianoSoft, Piano Radio, MIDI Songs, Styles, SongBeats, SongChords, MusicSoft Manager) questions you need to dial 1-866-430-2652. Live customer service representatives from Yamaha are available from 8:30am to 5pm PST Monday-Friday, Saturday-Sunday closed.

Yamaha Social Networks Customer Service

Yamaha Mailing Addresses

Yamaha Corporation of America:
6600 Orangethorpe Ave.
Buena Park, CA 90620

Yamaha Live Chat Support

You can start a live chat session with a Yamaha Support Agent on the Yamaha Contact page. To speak with a live agent, you need to choose your topic of support and press the “Chat” button. Chat is available from from 7am to 5pm PST Monday-Friday, Saturday-Sunday closed.

Yamaha support e-mail

  • To email Yamaha you need to go to the Yamaha Contact page and choose your topic of support. Then press the “EMAIL” button and select your country. After that, you need to log in, fill the form and press the “Submit” blue button.
  • For Order parts questions send an e-mail to [email protected]

Yamaha Help Center

You can find more information about Yamaha on the Yamaha Support page.

Yamaha Opening Hours

Monday 7am to 5pm PST
Tuesday 7am to 5pm PST
Wednesday 7am to 5pm PST
Thursday 7am to 5pm PST
Friday 7am to 5pm PST
Saturday closed
Sunday closed