How to Talk to a Live Person in Vanquis Customer Service

If you need to speak to a live customer service representative in Vanquis customer service you need to dial 0330-099-3000. To speak with a live agent, you need to press 1 (to report a card lost or stolen), then press 1 (to continue), after press 2 (if you are not a cardholder) and stay on the line (typical waiting time is about 2-8 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To report a card lost or stolen press 1.
  • To manage your account press 2.
  • If you are not already a bank with a customer or have not heard about an application press 3.

Vanquis Customer Service Hours

Live customer service representatives from Vanquis are available from 8am to 8pm Monday-Friday, from 9am to 5:30pm Saturday, Sunday closed.

Vanquis Customer Support Phones

  • Vanquis Customer Support Phone is 0330-099-3000. Live customer service representatives from Vanquis are available from 8am to 8pm Monday-Friday, from 9am to 5:30pm Saturday, Sunday closed.
  • For Loans Customer Services you need to dial 0333-003-5803. Live customer service representatives from Vanquis are available from 8am to 6pm Monday-Friday, from 9am to 1pm Saturday, Sunday closed.
  • For QuickCall (24/7 automated telephone service) you need to dial 01623-23-23-23.
  • For Lost & Stolen you need to dial 0800-783-9003 or +44-161-444-4495 (if calling from outside the UK). Live customer service representatives 24/7.
  • For Card Activation you need to dial 0800-781-9660. Live customer service representatives are available from 8am to 8pm Monday-Friday, from 9am to 5:30pm Saturday, Sunday closed.
  • For Repayment Option Plan you need to dial 0330-099-3010. Live customer service representatives are available from 8am to 8pm Monday-Friday, from 9am to 5:30pm Saturday, Sunday closed.

Vanquis Social Networks Customer Service

  • Vanquis customer service could be contacted via Vanquis Bank Facebook page. Typically Vanquis Bank customer service representative replies within an hour.

Vanquis Mailing Addresses

Vanquis Visa Card Customer Services
PO Box 399, Chatham ME4 4WQ

Vanquis Bank Live Chat Support

Vanquis Bank doesn’t offer live chat support. The best way to contact Vanquis Bank is to call them at 0330-099-3000.

Vanquis support e-mail

Vanquis doesn’t offer live support via e-mail.

Vanquis UK Help Center

Vanquis Opening Hours

Monday 8am to 8pm
Tuesday 8am to 8pm
Wednesday 8am to 8pm
Thursday 8am to 8pm
Friday 8am to 8pm
Saturday 9am to 5:30pm
Sunday closed