How to Talk to a Live Person in Navy Federal Credit Union Customer Service

If you need to talk to a live person at Navy Federal Credit Union customer service you need to dial 1-888-842-6328 phone number. After that select 5 at the first prompt and 6 at the second. After that, the automated phone system will connect you to a live customer service agent from Navy Federal Credit Union.

When you dial 1-888-842-6328 phone number you will get to the following main menu:

  • For checking, checking credit line and debit cards press 1
  • For savings, certificates, IRAs and money markets press 2
  • For credit cards press 3
  • For mortgage, equity, auto or other loans press 4
  • To hear more options press 5

If you select 6 from the main menu you will get to the following prompt:

  • To make a payment or transfer money press 1
  • For telephone password, federal online or our mobile app press 2
  • For branch locations and hours press 3
  • For our routing number press 4
  • For vehicle title press 5
  • To speak with a representative press 6
  • To navigate to the previous menu press star

Navy Federal Credit Union Customer Service Options

Navy Federal Credit Union Phone Customer Service

  • For bill pay you need to dial 1-888-560-8031.
  • To contact business services you need to dial 1-877-418-1462.
  • For member and account services you need to dial 1-888-842-6328.

Navy Federal Credit Union Social Networks Customer Service

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