If you need to contact a live person in Fidelity customer service you need to dial 1‑800-343-3548. To speak with a live agent, you need to say “I want to speak to the representative” and stay on the line (typical waiting time is about 1-3 minutes).
Fidelity Service Options
Fidelity Customer Service Hours
Fidelity live customer service agents are available 24 hours a day seven days a week.
Fidelity Customer Service Phone Number
Fidelity customer service phone number is 1‑800-343-3548.
For NetBenefits® representative you need to dial 1-800-835-5097.
For the deaf or hard of hearing you need to dial 1-800-544-0118.
For Fidelity Automated Service Telephone (FAST®) you need to dial 1-800-544-5555.
For international trading representative you need to dial 1-800-544-2976.
For fidelity managed account representative you need to dial 1-800-544-3455.
For Existing Fidelity Charitable accounts you need to dial 1-800-952-4438.
You can view other customer service phone numbers on this page: https://www.fidelity.com/customer-service/phone-numbers/international.
Fidelity Social Networks Customer Service
- Fidelity customer service could be contacted via Fidelity Facebook page
- You can also reach Fidelity support via Fidelity Twitter page
- You can also view Fidelity careers via Fidelity Linkedin page
- You can view latest Fidelity videos on Fidelity Youtube page
Fidelity Mailing Address
Deposits or payments for trades:
PO Box 770001
Cincinnati, OH 45277-0003
All term life insurance accounts:
Fidelity Investments Life Insurance
PO Box 770001
Cincinnati, OH 45277-0050
You can view other mailing address on this page: https://www.fidelity.com/customer-service/mailing-addresses.
Fidelity Help Center
You can ask a question about Fidelity on the Fidelity Help Center page.
Fidelity Live Chat Support
You can start a live chat session with a Fidelity Support Agent on the Fidelity Contact page by clicking the “Chat with an Investment Professional” button. Live customer service agents are available Monday-Friday from 8am through 10pm, Saturday-Sunday from 9am through 4pm ET.
Fidelity support e-mail
Fidelity doesn’t offer support e-mail. Best way to contact Fidelity is to call them at 1‑800-343-3548.