If you need to speak to a live customer service representative in E.ON customer service you need to dial 0345-052-0000. To speak with a live agent, you need to stay on the line (typical waiting time is about 10-15 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you pay by cash or card when you receive your bill press 1.
- For direct debit press 2.
- For key or card top-ups press 3.
- If you got a Smart Pay As You Go meter and you top up online or by voucher press 4.
- If you pay another way press 5.
E.ON UK Customer Service Hours
Live customer service representatives from E.ON UK are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.
E.ON Customer Support Phones
- E.ON Customer Support Phone is 0345-052-0000. Live customer service representatives from E.ON UK are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.
- If you’ve just changed supplier you need to dial 0345-301-4905.
- For Prepayment meter you need to dial 0345-303-3040.
- For Boiler replacements or cavity wall insulation you need to dial 0330-400-1067. Live customer service representatives from E.ON UK are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.
- For Smart Pay As You Go you need to dial 0345-366-5995.
- For Payments, meter readings or questions about your bill you need to dial 0345-052-0000.
- For Business enquiries you need to dial 0345-055-0065. Live customer service representatives from E.ON UK are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.
- For Let us know about a bereavement you need to dial 0333-202-4841.
- For Covid-19 questions you need to dial 02476-192000.
- For Gas emergencies you need to dial 0800-111-999.
E.ON Social Networks Customer Service
- E.ON customer service could be contacted via E.ON Facebook page. Typically E.ON customer service representative replies within an hour.
- You can also reach E.ON support via E.ON Energy UK Twitter page
E.ON Live Chat Support
You can start a live chat session with a E.ON Support Agent on the E.ON Support page. To speak with a live agent, you need to scroll down and press the “Chat now” white button at the bottom of the page.
E.ON support e-mail
- To contact E.ON social media questions send an e-mail to [email protected]
E.ON Help Center
- You can get more information about E.ON Customers on the E.ON Customers Support page.
E.ON Opening Hours
Monday 9am to 5pm
Tuesday 9am to 5pm
Wednesday 9am to 5pm
Thursday 9am to 5pm
Friday 9am to 5pm