1-888-863-8768 (1-888-8metro8) is a number to call if you need to reach a live person in Metro PCS customer service. You can also dial *611 from your Metro PCS phone. To quickly reach customer service you can try pressing 0 after each question. After several prompts you should get to live support person.
For Metro PCS mail-in rebates customer service number you can dial 1-800-999-6389.
To make a payment for your Metro PCS phone you can also use 1-888-863-8768 (1-888-8metro8) phone number.
For premium headset protection you should contact Asurion at 1-866-862-3397 or http://www.phoneclaim.com/metropcs.
Alternative customer support methods
- For payments use:
PO Box 5119
Carol Stream, IL 60197-5119
- For general question use following mailing address:
PO Box 601119
Dallas, TX 75360