How to Talk to Live Person in Metro PCS Customer Service

1-888-863-8768 (1-888-8metro8) is a number to call if you need to reach a live person in Metro PCS customer service. You can also dial *611 from your Metro PCS phone. To quickly reach customer service you can try pressing 0 after each question. After several prompts you should get to live support person.

For Metro PCS mail-in rebates customer service number you can dial 1-800-999-6389.

To make a payment for your Metro PCS phone you can also use 1-888-863-8768 (1-888-8metro8) phone number.

For premium headset protection you should contact Asurion at 1-866-862-3397 or http://www.phoneclaim.com/metropcs.

Alternative customer support methods

  • For payments use:

    MetroPCS

    PO Box 5119

    Carol Stream, IL 60197-5119
  • For general question use following mailing address:

    MetroPCS

    PO Box 601119

    Dallas, TX 75360