How to Talk to a Live Person in Metro PCS Customer Service

1-888-863-8768 (1-888-8metro8) is a number to call if you need to reach a live person in Metro PCS customer service. You can also dial *611 from your Metro PCS phone. To quickly reach customer service you can try pressing 0 after each question. After several prompts you should get to live support person.

For Metro PCS mail-in rebates customer service number you can dial 1-800-999-6389.

To make a payment for your Metro PCS phone you can also use 1-888-863-8768 (1-888-8metro8) phone number.

For premium headset protection you should contact Asurion at 1-866-862-3397 or

Alternative customer support methods

  • For payments use:


    PO Box 5119

    Carol Stream, IL 60197-5119
  • For general question use following mailing address:


    PO Box 601119

    Dallas, TX 75360

Metro PCS Customer Service Phone Numbers

Metro PCS Customer Service phone number 1-888-863-8768 (1-888-8metro8)
Metro PCS Mail-in Rebates phone number 1-800-999-6389
Metro PCS Phone Payments 1-888-863-8768 (1-888-8metro8)
Asurion headset protection phone number 1-866-862-3397