If you need to talk to a live person in Hilton customer service you need to dial 1-800-445-8667 phone number. To speak with an agent, you need to press 0 (typical peak waiting time is about 2-4 minutes) and stay on the line.
If you need to access other customer service options below is the main phone menu:
- To make a new reservation press 1
- If you have an existing reservation press 2
- For hotel information, such as address, telephone number, services and amenities press 3
- For room rates and availability press 4
- For all other hotel inquiries press 5
- To speak with a customer service representative press 0
Hilton Customer Service Options
Hilton Customer Service
- For Online Reservation assistance you need to dial 1-800-774-1500.
Hilton Social Networks Customer Service
- You can message live customer service representative using Hilton Facebook page
- You can also message live customer service representatives using Hilton Twitter
Hilton Start Chat
You can start a chat session with a Hilton support representative on the site https://secure.hilton.com/en/hi/customersupport/index.jhtml by clicking the “Chat Now” button that is on the right bottom corner of the screen.