How to Talk to a Live Person in Greyhound Customer Service

In order to speak to a live person in Greyhound customer service, you need to dial 1-877-943-3530. For contact with a live agent, you need to stay on the line.

Greyhound Customer Service Options

Greyhound Phone Customer Service

  • For ticket, fare & travel info you need to dial 1-800-231-2222. Representatives are available 24/7.
  • For lost or damaged baggage you need to dial 1-214-849-6246. Representatives are available¬†Monday – Friday 5am – 11pm CT.
  • For road rewards inquiries you need to dial 1-877-943-3530. Representatives are available 24/7.
  • For problems with website or app you need to dial 1-800-268-9000. Representatives are available 24/7.
  • To travel for business by Greyhound you need to dial 1-800-440-7712. Representatives are available¬†Monday – Friday 6:30am – 8pm CT.

Greyhound Virtual Support Assistant

You can start a chat session with a Greyhound Virtual Support representative on the following page
https://www.greyhound.com/en/help-and-info/contact-us

Greyhound Social Support

Greyhound Mail Support

For refunds:

Greyhound Lines, Inc

P.O. Box 660691, MS 470

Dallas, TX 75266-0691

For Lost or Damaged Baggage:

Greyhound Lines, Inc

P.O. Box 660691, MS 470

Dallas, TX 75266-0691