How to Talk to a Live Person in Green Dot Moneypak Customer Service

Moneypak is a service provided by Green Dot Corporation. To talk to a live person regarding your Moneypak card you can dial (866) 795-7597 phone number. Make sure to have your card number or SSN ready since you will need to enter it to proceed.

If you are not able to reach Green Dot via (866) 795-7597 phone number try to contact them via social networks. You can contact Green Dot Moneypak via:

You can also mail Green Dot to:
Green Dot
P.O. Box 5100
Pasadena, CA 91117

To report Moneypak card fraud to Green Dot Fraud department use Green Dot Fraud Report Form.

To request a refund for Moneypak card purchase use Moneypak refund request form.

To request a written history of your Moneypak card transations mail to Written History Request, PO Box 5100 Pasadena, CA 91117 or call (866) 795-7597. You will need to send following information:

  • Your name and card number
  • Why you believe there is an error, and the dollar amount involved
  • Approximately when the error took place

How to Talk to a Live Person in Green Dot Customer Service

If you need to contact a live person in Green Dot customer service you need to dial +1-(866) 795-7597. In a first menu press 5. After that, the automated phone system will ask you to enter your card number or SSN number. Once you enter it you will be connected to a live customer service representative.

If you interested in other support services provided by Green Dot phone customer service please refer to their phone menu below:

  • For Balance, recent direct deposits, transactions and declined purchase information press 1
  • To report cards stolen or never received press 2
  • Get paycheck faster with direct deposit. To get your direct deposit number press 3
  • To sign up for text alert press 4
  • For additional support press 5

Green Dot Customer Service Options

Green Dot Phone Support

Green Dot customer service phone number is (866) 795-7597.

Green Dot Mailing Address

You can mail Green Dot to following mailing address:
Green Dot
P.O. Box 5100
Pasadena, CA 91117

Green Dot Web and Social Support