How to Talk to a Live Person in DELL Customer Service

If you need to talk to a live person in Dell customer service you need to dial 1-800-433-9014 phone number. To speak with a live agent, you need to stay on the line. The system will ask you to speak a few words about subject of your call (for example recent order, make a purchase, billing issue, technical support, make a return).

Alternatively you can use the following available options from the automated voice system main menu:

  • To make a purchase press 1.
  • To make a business press 2.
  • To technical support press 3
  • For recent order press 4

Dell Customer Service Options

Dell Phone Customer Service

  • To contact Home/Consumer Customer Support you need to dial 1-800-624-9897. Representatives are available Monday to Friday 7am to 7pm (CST). On weekends and Holidays customer service offices are closed.
  • To contact Small and Medium Business Customer Support you need to dial 1-800-456-3355. Representatives are available Monday to Friday 7am to 7pm (CST) and on Weekends and Holidays are closed.
  • To contact Large Business (more than 3500 employees) you need to dial 1-877-671-3355. Representatives are available Monday to Friday 7am to 6pm (CST) and on Weekends and Holidays are closed.
  • To contact Member Purchase Program you need to dial 1-800-695-8133. Representatives are available Monday to Friday 7am to 6pm (CST) and on Weekends and Holidays are closed.
  • To contact State & Local Government Customer Support you need to dial 1-800-981-3355. Representatives are available Monday to Friday 7am to 6pm (CST) and on Weekends and Holidays are closed.
  • To contact Federal Government Customer Support you need to dial 1-800-727-1100. Representatives are available Monday to Friday 7am to 6pm (CST) and on Weekends and Holidays are closed.
  • To contact Healthcare Customer Support you need to dial 1-800-274-1550. Representatives are available Monday to Friday 7am to 6pm (CST) and on Weekends and Holidays are closed.
  • To contact Higher Education Customer Support you need to dial 1-800-274-7799. Representatives are available Monday to Friday 7am to 6pm (CST) and on Weekends and Holidays are closed.

Dell Social Networks Customer Service