How to Talk to a Live Person in Boscov’s Customer Service

If you need to talk to a live person in Boscov’s customer service you need to dial 1-800-284-8155 phone number. To speak with a live agent, you need to stay on the line. Agents are available Monday – Saturday 9am – 10pm ET and Sunday 11am – 8pm EST.

Alternatively you can use following other available options:

  • To speak to someone at your local Boscovs store press 1.
  • If you’re calling regarding your Boscovs credit account press 2.
  • For information about returning items purchased from Boscovs.com or by phone press 3.
  • To place an order, or if you have questions about merchandise or pending order press 4.
  • If you need to speak with someone regarding an existing Boscovs.com or phone order press 5.
  • If you are calling regarding Boscovs.com gift registry press 6.
  • To schedule or reschedule the delivery of large items such as furniture or mattress press 7.
  • For post-delivery questions and concerns regarding upholstered furniture, mattresses and patio furniture press 8.

Boscov’s Customer Service Options

Boscov’s Phone Customer Service

  • For Online and Phone Orders – to place an order or inquire about a previously placed order
    you need to dial 1-800-284-8155. Representatives are available Monday through Saturday 9am to 10pm (ET) and Sunday 11am to 8pm (ET).
  • For Boscov’s Store Locations you need to dial 1-800-755-6391. Representatives are available Monday through Saturday 10am to 9:30pm (ET) and Sunday 11am to 6pm (ET).
  • For Boscov’s Credit Cards you need to dial 1-844-271-2778. Representatives are available Monday through Saturday 8am to 9pm (ET).
  • For Boscov’s Gift Cards you need to dial 1-888-850-9964. Representatives are available Monday through Saturday 10am to 9:30pm (ET) and Sunday 11am through 7pm (ET).
  • For Boscov’s Corporate Gift Cards and Fundraising you need to dial 1-877-824-3565.
  • For Gift Registry you need to dial 1-800-284-8155.
  • To schedule or re-schedule delivery of Furniture you need to dial 1-888-696-8199. Representatives are available Monday to Saturday 8:30am to 4:30pm (ET).

Boscov’s Social Networks Support

Boscov’s e-mail

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