In order to quickly get to a live person in Boost Mobile customer service, you need to dial 1-866-402-7366. To proceed you will need to enter your Boost Mobile phone number or press * to proceed without entering it. After that you need to choose option 4 for troubleshooting and the system will ask you to enter your phone number if you didn’t enter it during the first step. Once phone number is entered you will get to the next menu where you should select “technical support” by pressing 3.
Support via 1-866-402-7366 is available from Monday to Friday 4am-8pm PST, Saturday and Sunday 4am – 7pm PST.
If you need to access other options on Boost Mobile customer service system please use appropriate menu options below.
- Add money press 1
- Check balance press 2
- Change or restart your plan or services press 3
- Troubleshooting press 4
- Locate a store or other service press 5
When you select 5 you will get to the following menu:
- Move your service to a different phone press 1
- Report phone lost or stolen press 2
- Change your phone number or account setting 3
- Locate a store or buy a new phone 4
- Forgot your PIN and want it sent to you 5
- Issues with your mobile wallet 6
Or if you select 4 you will get to the following menu:
- To activate press 1
- Account information press 2
- Technical support press 3
Boost Mobile Other Contact Methods
Boost Mobile e-Mail Customer Support
To send an e-mail to Boost Mobile customer support you need to navigate to their Customer Service e-mail form page and enter details of your request to Boost Mobile.