How to Talk to Live Person in AT&T Customer Service

You can reach the live person in AT&T Wireless customer service via following numbers:

AT&T Mobile Customer Service Numbers

  • 1-888-333-6651 if you call to order new service. This number is available Monday – Friday, 8 a.m. – midnight ET
    Saturday and Sunday, 8 a.m. – 11 p.m. ET.
  • 1-877-782-8870 if you call to check on existing wireless order status. This number is available 24/7
  • If you need support while travelling outside of US you can use this number: +1-314-925-6925. It is available 24/7 and it is free from AT&T mobile phone<
  • Disability resources: TTY 1-866-241-6567, Voice 1-866-241-6568. Available Monday – Friday, 10 a.m. – 10 p.m. ET
    Saturday, 11 a.m. – 7:45 p.m. ET

AT&T Prepaid Customer Service Numbers

  • Call 611 from prepaid AT&T mobile phone. Or call 1-800-901-9878.
  • If you travel outside of US call +1-408-962-1025. It is free from AT&T mobile phone

Alternative methods of contact

You can start a live chat with AT&T Wireless by navigating to https://www.att.com/contactus/index/wireless.html?tab=1 and click on “Chat” button.

You can also check you order status by navigating to http://www.att.com/checkstatus