How to Talk to a Live Person in Air Canada Customer Service

If you need to talk to a live person in Air Canada customer service you need to dial 1-888-247-2262 phone number. To speak with an agent, you need to press 1 (for service in English) and stay on the line.

Below is Air Canada phone system top level menu:

  • For flight arrival and departure information press 1.
  • Otherwise stay on the line.

If you press 1 in the above menu you will get a few questions from the automated phone system:

  • Does the flight depart today, yes or no?
  • Please, tell me the flight number or if you don’t know it say continue.
  • What city does the flight depart from?

Air Canada Customer Service Options

Air Canada Phone Customer Service

  • For hearing impaired (TTY) reservations you need to dial 1-800-361-8071.
  • For issues using an assistive technology tool you need to dial 1-844-347-4268.
  • For Star Alliance Conventions Plus you need to dial 1-800-361-7585 (toll free).
  • For password assistance you need to dial 1-866-689-8080 (toll free).
  • For technical issues, security code (PIN) reset or balance enquiries you need to dial 1-855-281-1761.
  • Other international numbers you can find on this page https://www.aircanada.com/us/en/aco/home/fly/customer-support/contact-us/contact-us-international.html.

Air Canada Social Networks Support

Air Canada Mail

Air Canada Centre

P.O. Box 14000, Station Airport

Dorval, Québec

H4Y 1H4

Air Canada Business e-mail address

[email protected]